Privacy Policy
Last updated: September 16, 2026
Gerken Plumbing & Heating Inc. (“we,” “us”) respects your privacy. This policy explains what information we collect and how we use it.
Information We Collect
When you call us, text us, use our website chat, or submit a form, we may collect your name, phone number, email address, service address, and details about the work you need.
How We Use It
We use your information to respond to your inquiry, schedule and perform service, send appointment-related messages, and follow up on work we’ve done.
Phone Calls and Messages
Calls to our business line may be answered by an automated assistant, and calls and messages may be recorded or transcribed so we can respond accurately.
Text Messaging
We may send text messages about your inquiry or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Sharing
We do not sell your personal information. We share it only with service providers that help us run our business (such as our website, phone, and scheduling systems), or when required by law.
Website Data
Our website may use cookies and basic analytics to understand how visitors use the site.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date above shows when it was last changed.
Contact Us
Questions? Call Gerken Plumbing & Heating Inc. at (631) 767-6565.